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Privacy Policy

Last Updated: January 22, 2025

1. Introduction

Ghost Search UI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Make a purchase
  • Contact us for support
  • Subscribe to our newsletter

This information may include:

  • Name and email address
  • Billing and payment information (processed securely by our payment processor)
  • Website URL and Ghost installation details
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referral source
  • Pages visited and time spent on pages
  • Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our service
  • To process your transactions and manage your orders
  • To send you administrative information, updates, and security alerts
  • To respond to your comments, questions, and customer service requests
  • To send you marketing and promotional communications (with your consent)
  • To monitor and analyze usage and trends to improve user experience
  • To detect, prevent, and address technical issues and security vulnerabilities
  • To comply with legal obligations

4. Payment Processing

We use third-party payment processors (such as Paddle, Stripe, or similar services) to process payments. We do not store your complete credit card information on our servers. Payment information is encrypted and processed securely by our payment processor in compliance with PCI-DSS standards.

5. Data Sharing and Disclosure

We may share your information in the following situations:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5.4 With Your Consent

We may disclose your information for any other purpose with your consent.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your information to another service
  • Objection: Object to processing of your information
  • Restriction: Request restriction of processing your information
  • Withdraw Consent: Withdraw your consent at any time

To exercise these rights, please contact us at the email address provided below.

8. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate business interests

9. CCPA Compliance (California Users)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to deletion of personal information
  • Right to non-discrimination for exercising your rights

10. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy.

12. Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

13. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@ghostsearchui.com
  • Through our website contact form

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